Responsible Gaming

Introduction

At apartmentmum.com, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Pokies and casino games are games of chance with a built-in house advantage. Always gamble within your means and set limits you can afford to lose.

Age Verification

You must be 18 years of age or older to gamble legally in Australia. If you are under the legal gambling age in your jurisdiction, please do not engage in gambling activities. We are committed to preventing underage gambling and take age verification seriously.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please review the following checklist and seek help if you recognise any of these warning signs:

• Chasing losses by gambling more to try to win back money you've lost
• Gambling with money intended for essential expenses (rent, bills, food)
• Hiding your gambling activities or lying about the time and money spent
• Feeling the need to gamble with increasing amounts to achieve the same excitement
• Failed attempts to cut down or control your gambling
• Gambling to escape problems, stress, anxiety, or depression
• Borrowing money or getting into debt to fund gambling
• Neglecting family, friends, work, or other responsibilities due to gambling
• Experiencing mood swings or irritability when unable to gamble
• Feeling anxious or restless when not gambling

Self-Help Tools

Most online gambling operators offer self-help tools to promote responsible gambling. These may include:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
• Loss Limits: Set a maximum amount you are willing to lose
• Reality Checks: Receive regular notifications during your gaming session to remind you how long you've been playing
• Session Limits: Set a maximum duration for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your gambling account

We encourage you to use these tools. They are designed to help you maintain control over your gambling.

Support Resources in Australia

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted Australian organisations:

Primary Support Services

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free counselling and support for problem gambling in Australia
• Lifeline Australia
  Phone: 13 11 14
  24/7 crisis support and counselling
• Beyond Blue
  Phone: 1300 224 636
  Support for mental health and wellbeing, including gambling-related concerns

International Support Resources

If you are accessing services from other jurisdictions:

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org

Take Action Today

If you believe you have a problem with gambling, please seek help immediately. Problem gambling is treatable, and recovery is possible with the right support. Contacting a counsellor or calling a helpline is free, confidential, and the first step towards regaining control.

Remember: there is no shame in asking for help. Many people have successfully overcome gambling problems with professional support.